Privacy Policy - puretea

Last updated: October 10, 2026

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Puretea (“we”, “us”) respects your privacy. This policy explains what personal information we collect when you use our website, how we use it and what choices you have.

Information we collect

Details you give us: name, email address, phone number and the message you send through the contact form.
Order details: the drinks you choose, quantities and pickup or delivery information.
Technical data: device type, browser and pages visited, collected through cookies or similar tools.

How we use it

To prepare and fulfil your orders and answer your questions.
To improve our menu, website and service.
To send offers or updates, only if you have agreed to receive them.
To meet legal and tax obligations.

Sharing your information

We do not sell your personal information. We share it only with service providers who help us run the business, such as payment processors, delivery partners and website hosts, and only as needed for their work. We may also share it when the law requires.

Cookies

We use cookies to keep your cart working and to understand how people use the site. You can block or delete cookies in your browser settings, but parts of the site may then stop working.

How long we keep it

We keep personal information only as long as needed for the purposes above or as the law requires, then delete or anonymise it.

Your choices

You can ask to see, correct or delete the personal information we hold about you, and you can withdraw consent for marketing messages at any time. Write to akjain935467@gmail.com and we will respond within a reasonable time.

Children

Our website is not meant for children under 13, and we do not knowingly collect their personal information.

Security

We use reasonable safeguards to protect your information. No online service is completely secure, so we cannot guarantee absolute security.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it last changed.

Contact us

Questions about privacy? Email akjain935467@gmail.com or use the contact page.